ACP-520 Sample Questions & Answers
Running Atlassian organizations and sites carries the biggest share, just ahead of managing users, accounts and groups, with smaller shares for premium features, custom domains, and distinguishing admin roles and privileges.
Launch the full ACP-520 simulator →Free ACP-520 Sample Questions with Answers
Real questions from the Atlassian Cloud Organization Admin practice test — answers and explanations included. Showing 6 of 12 free samples.
- Question 1Beginner
Atlassian Organizations · Delete an Atlassian organization
True or False: Deleting an Atlassian Organization will immediately permanently delete all managed user accounts associated with the organization's verified domains.
Show answer & explanation
Correct answer: B
False. When you delete an organization, managed user accounts are NOT deleted. Instead, they revert to being unmanaged, free Atlassian accounts. The users retain control of their accounts and can use them to log into other Atlassian products outside of your deleted organization.
- Question 2Intermediate
Atlassian Organizations · Understand the nuances of multiple sites and products
Your organization currently has a single site containing Jira Software and Confluence. You are planning to add a new Jira Service Management instance. Under what circumstance MUST you create a separate, second site for Jira Service Management rather than adding it to the existing site?
Show answer & explanation
Correct answer: C
A single Atlassian site can only host ONE instance of each product type. If you already have Jira Service Management on a site, and you need a second instance of Jira Service Management, you MUST create a second site. You cannot have two JSM instances on the same site URL.
- Question 3AdvancedSelect 2
Atlassian Organizations · Transfer products to another organization
Your enterprise has recently acquired a smaller company. The acquired company has their own Atlassian Organization with a site containing Jira Software. You need to transfer their Jira Software product into your enterprise's Atlassian Organization. Which TWO conditions must be met to successfully initiate this product transfer? (Select TWO)
Show answer & explanation
Correct answers: A, C
To transfer a product between organizations, the user initiating the transfer must hold the Organization Admin role in both the source organization (where the product currently resides) and the destination organization.
When a product is transferred, its site URL moves with it. If the destination organization already contains a site with the exact same URL, the transfer will fail due to a namespace collision.
- Question 4Intermediate
Atlassian Organizations · Manage multiple sites and products
Your company recently rebranded from 'AlphaCorp' to 'ZenithTech'. The current site URL is alphacorp.atlassian.net. As the Organization Admin, you want to update the URL to zenithtech.atlassian.net. What is a critical consequence of changing the site URL that you must plan for?
Show answer & explanation
Correct answer: C
Changing a site URL is a major operation. While Atlassian handles most internal links, third-party apps, custom scripts relying on REST APIs, and application links often break because they are hardcoded to the old URL. They must be manually updated or reinstalled.
- Question 5Advanced
Atlassian Organizations · Understand the nuances of multiple sites and products
You are the Enterprise Admin for a global manufacturing company. The company architecture is structured as follows:
- A central Atlassian Organization managing billing and identity.
- Site A (NA-region) hosting Jira Software and Confluence.
- Site B (EU-region) hosting Jira Service Management.
A new compliance rule states that EU users must not have their user accounts visible to NA users, and vice-versa. You are reviewing the current architecture to ensure data segregation.
graph TB Org[Atlassian Organization] Org --> SiteA[Site A: NA Region] Org --> SiteB[Site B: EU Region] SiteA --> JS[Jira Software] SiteA --> Conf[Confluence] SiteB --> JSM[Jira Service Management]Based on Atlassian's site architecture, what is the reality of user visibility across this structure?
Show answer & explanation
Correct answer: A
Atlassian sites act as hard data boundaries. Users on Site A cannot see users on Site B (e.g., in user pickers, @mentions) unless those users have been explicitly granted access to Site A. Therefore, separating regional products into different sites effectively enforces user visibility segregation.
- Question 6Intermediate
Atlassian Organizations · Set landing product for a site
Your organization has a site (company.atlassian.net) with Jira Software, Confluence, and Jira Service Management. You notice that when users navigate to 'company.atlassian.net', they are automatically redirected to Confluence, but you prefer them to see the Jira Software dashboard first. How can you change this behavior?
Show answer & explanation
Correct answer: B
Organization Admins can configure the 'Landing product' for a specific site URL. When a user navigates to the base URL (e.g., company.atlassian.net), they are redirected to the selected landing product, provided they have access to it.
Ready for the real thing?
The full ACP-520 simulator has every exam-style question, timed mode, and instant scoring.