PC-BA-RE Sample Questions & Answers
Documenting requirements ties with analyzing and refining them for the biggest share, ahead of eliciting requirements through prototyping, managing changes once requirements are set, validation, and the basics of treating requirements definition as a service.
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- Question 1Advanced
Eliciting Requirements · Use of prototyping to elaborate requirements
To elaborate requirements for a new mobile banking application, a business analyst decides to use a high-fidelity, interactive prototype. While this helps stakeholders visualise the end product, what is the most significant risk associated with this specific approach?
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Correct answer: B
High-fidelity prototypes look and often behave like the final product. A major limitation/risk is that stakeholders, lacking technical background, may believe the solution is nearly complete, creating unrealistic expectations about how quickly the final product can be delivered. It does not prevent text documentation or restrict Agile methodologies.
- Question 2Beginner
Eliciting Requirements · Strengths and limitations of elicitation techniques
True or False: A major disadvantage of Document Analysis as an elicitation technique is that it requires significant amounts of stakeholder time to execute properly.
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Correct answer: B
False. One of the primary advantages of Document Analysis is that it is done by the Business Analyst independently and does NOT require stakeholder time, making it a highly efficient way to gather explicit knowledge before engaging stakeholders directly.
- Question 3Intermediate
Eliciting Requirements · Strengths and limitations of elicitation techniques
A business analyst wants to elicit tacit knowledge from a senior warehouse manager regarding how they handle unexpected stock shortages. The analyst asks the manager to recount a specific instance from last month when a major supplier failed to deliver, focusing on the manager's feelings, decisions, and unwritten workarounds.
Which elicitation technique is the analyst primarily applying?
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Correct answer: B
Storytelling involves asking stakeholders to recount specific past experiences, focusing on narrative, exceptions, and the 'why' behind actions. It is highly effective for extracting tacit knowledge and understanding unwritten workarounds. Scenario analysis is typically more structured and steps through a specific task sequence (often future-state or standardized).
- Question 4Intermediate
Eliciting Requirements · Strengths and limitations of elicitation techniques
During the elicitation phase for a new CRM system, the business analyst categorises the users into 'Sales Representatives', 'Sales Managers', 'System Administrators', and 'External Auditors'. The analyst then determines the specific data access and functional needs for each category.
Which elicitation technique is the business analyst employing?
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Correct answer: A
User Role Analysis involves identifying the different types of users who will interact with a system and understanding their specific perspectives, goals, and access requirements. It helps ensure that no user group's needs are overlooked during elicitation.
- Question 5Advanced
Eliciting Requirements · Analyse scenario and apply elicitation techniques
A multinational logistics company is replacing its core freight tracking system. The project has a very strict, immovable 4-week deadline to complete requirements elicitation. The key stakeholders are 45 regional managers distributed across 12 different time zones. The project budget for travel is zero.
Which of the following elicitation approaches is the MOST appropriate given the constraints of this scenario?
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Correct answer: C
Given the zero travel budget, in-person workshops are impossible. Conducting 45 individual interviews within 4 weeks across 12 time zones is logistically prohibitive and inefficient. A blended approach using asynchronous tools (questionnaires/document analysis) to gather explicit knowledge, followed by targeted virtual workshops grouped by time zone, respects the constraints while still enabling consensus building.
flowchart TD A[Zero Travel Budget & Tight Timeline] --> B[Asynchronous Elicitation] B --> C[Questionnaires / Doc Analysis] C --> D[Identify Conflicts & Gaps] D --> E[Virtual Workshops] E --> F[Group by Time Zones] F --> G[Consensus & Final Requirements] - Question 6Beginner
Eliciting Requirements · Strengths and limitations of elicitation techniques
What term describes the phenomenon where stakeholders alter their normal working behaviour simply because they are aware that a business analyst is watching them perform their tasks?
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Correct answer: B
The Hawthorne effect refers to the alteration of behaviour by the subjects of a study due to their awareness of being observed. This is a primary limitation of the 'Observation' elicitation technique.
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