MB-210 Sample Questions & Answers
Configuring the Sales interface, settings and processes takes the biggest share, ahead of managing accounts, contacts, leads and opportunities through to quotes and orders, and integrating with Microsoft 365 services.
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- Question 1
You are a Dynamics 365 Sales Administrator.
You need to ensure the Social Selling Assistant can be used on a dashboard and display the recommendation.
What should you use?
Show answer & explanation
Correct answer: D
Explanation: You can use the Search Topics option for keyword searches to find topics that are of interest to you and get recommendations on.
This is available on the Social Selling Assistant dashboard.
- Question 2
You are a Dynamics 365 Sales System Customizer.
You need to add LinkedIn Sales Navigator controls to forms.
Which of the following control shows information about a LinkedIn member profile using a specific lead or contact name?
Show answer & explanation
Correct answer: A
Explanation: LinkedIn Sales Navigator Lead (member profile) shows information about a LinkedIn member profile using a specific lead or contact name. -- Reference: https://docs.microsoft.com/en-us/dynamics365/linkedin/add-sales-navigator-controls-forms#add-sales-navigator-controls-to-a-form
- Question 3Select 2
Which of the following entities do not support suffix in the auto-number settings? (Choose two.)
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Correct answers: A, D
A,D -- Explanation: Articles and knowledge articles don’t have suffixes.
The suffix is used for records that were created while you were offline and for which the number can’t be guaranteed to be unique.
A,D -- Explanation: Articles and knowledge articles don’t have suffixes.
The suffix is used for records that were created while you were offline and for which the number can’t be guaranteed to be unique.
- Question 4
State whether the following statement is true or false.
It is possible to reduce the length/size of all the three components of auto-number in Dynamics 365.
This includes prefix, suffix, and number.
Show answer & explanation
Correct answer: A
Explanation: The Number is an auto-increment number component which cannot be edited.
You cannot reduce the length of the number component.
- Question 5
State whether the following statement is true or false.
Fiscal Period is also known as the Accounting Period in Dynamics 365.
So, to configure the accounting period, you use Fiscal Year Settings.
Show answer & explanation
Correct answer: B
Explanation: You can set up an accounting period (fiscal period) under Fiscal Year Settings.
- Question 6
Which one of the interactive experience dashboards always displays tiles?
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Correct answer: B
Explanation: Single-stream dashboards display real-time data over one stream based on an entity view or queue.
The tiles are positioned on the right side of the dashboards and are always shown.
- Question 7
Which one of the following revenue types must be selected to automatically calculate estimated revenue for opportunities without the user having to enter it manually?
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Correct answer: A
Explanation: The System Calculated revenue type option calculates estimated revenue automatically from the products’ extended amount of an opportunity.
- Question 8
Which one of the following settings determines how you want the fiscal year abbreviation and the year to appear?
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Correct answer: B
Explanation: In the Display As drop-down list, select how you want the fiscal year abbreviation and the year to appear.
- Question 9
Which one of the following settings determines whether the fiscal year name is displayed on the start (start date) or end (end-date) of the fiscal year?
Show answer & explanation
Correct answer: C
Explanation: In the Name Based On drop-down list, select whether the fiscal year name is displayed at the start or end of the fiscal year.
- Question 10
State whether the following statement is true or false.
The total duration of an opportunity business process flow is calculated when users complete the business process flow by clicking Finish before closing the opportunity or when they abort the business process flow by clicking Abandon.
Show answer & explanation
Correct answer: B
Explanation: To calculate the total duration of an opportunity business process flow, users need to complete the business process flow by clicking Finish or abort the process by clicking Abandon.
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