Plat-Arch-204 Sample Questions & Answers
Designing integration solutions is the single biggest piece, followed by building those solutions with secure API implementations, translating business needs into integration requirements, evaluating system landscapes, and maintaining integrations once live.
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- Question 1Intermediate
Evaluate Business Needs · Data classification (Confidential/Secure/Public)
TechCorp is planning an integration that involves transferring sensitive customer Personal Identifiable Information (PII) to an external marketing cloud. The Chief Information Security Officer (CISO) requires that all PII data be classified and that any integration logs stored within Salesforce (e.g., for retry logic) must not expose this PII in clear text. Which solution best addresses the data classification and security requirements?
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Correct answer: A
Shield Platform Encryption allows for encryption of data at rest, including custom fields and specific standard fields. Encrypting the source PII fields and the fields on the custom log object ensures that even if data is persisted in logs, it remains protected and meets the 'Secure/Confidential' classification requirements.
- Question 2Beginner
Evaluate Business Needs · Functional and non-functional requirements for integration
A healthcare provider is designing a patient intake integration. The business requires that the system must handle a 300% spike in traffic during flu season without manual intervention and must guarantee that no patient data is lost during transmission. These represent which type of requirements?
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Correct answer: A
Requirements regarding scalability (handling traffic spikes) and reliability (guaranteeing no data loss) define how the system performs, not what business function it performs. These are classic non-functional requirements.
- Question 3AdvancedSelect 2
Evaluate Business Needs · CRM success factors for integration
An architect is evaluating a new integration project for a multinational corporation. The project involves bidirectional syncing of customer data between Salesforce and an ERP. Which two factors are most critical to CRM success from a governance perspective? (Select TWO)
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Correct answers: C, D
In bidirectional syncs, conflict resolution and data quality depend heavily on defined data stewardship. Without it, data integrity issues will undermine CRM adoption.
A CoE ensures that integration patterns are consistent, reusable, and aligned with enterprise standards, which is critical for long-term success.
- Question 4Intermediate
Evaluate Business Needs · Business growth and regulatory factors
A US-based company is expanding into the European market. They plan to use their existing Salesforce org (hosted in North America) to store EU customer data collected from a new website. Which regulatory factor most significantly impacts this integration architecture?
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Correct answer: D
GDPR imposes strict rules on transferring personal data of EU citizens outside the EEA. The architecture must account for legal mechanisms (like SCCs) or potentially require a multi-org strategy if strict data residency is mandated.
- Question 5Intermediate
Translate Needs to Integration Requirements · System inventory and integration pattern mapping
An architect is designing a solution for field service agents who use a custom mobile app. Agents need to download their daily schedule (approx. 50 records) from Salesforce each morning. The mobile app cannot guarantee stable internet connectivity throughout the day. Which integration pattern and API is best suited for this 'Ground-to-Cloud' (Mobile to Salesforce) requirement?
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Correct answer: C
The mobile app (Ground/Client) initiates the call to Salesforce (Cloud). This is a Remote Call-In pattern. REST API is lightweight and ideal for mobile devices. Caching addresses the connectivity constraint.
- Question 6Intermediate
Translate Needs to Integration Requirements · Performance needs analysis (volume, response time, latency)
A company needs to migrate 5 million Order History records from a legacy mainframe to Salesforce for historical reporting. The migration must happen over a weekend. The mainframe can export CSV files but cannot make API calls. Which integration approach translates these needs into the correct technical requirement?
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Correct answer: D
For 5 million records, Bulk API is the only viable option to complete the load within a weekend window due to its high throughput and parallel processing capabilities. Middleware is needed to bridge the gap between the mainframe (CSV export) and Salesforce.
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