700-680 Sample Questions & Answers
Control Hub security and compliance ties with Meetings, Teams, Devices and Edge for the top weight, alongside the Collaboration Flex Plan, ordering through SmartAccounts and Try and Buy, Webex Calling features, and overall market positioning.
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- Question 1Intermediate
Webex Control Hub, Security, Compliance, and Developers · External Communication Settings
A new Webex administrator is reviewing the organization's security posture in Control Hub. They discover that users are able to share files in Webex spaces with external participants from any domain without restriction. To mitigate potential data leakage, the administrator wants to allow file sharing only with users from a few specific trusted partner domains. Where in Control Hub should this policy be configured?
Show answer & explanation
Correct answer: B
This is a global policy that affects the entire organization. The correct location in Control Hub is under the main Organization Settings. The Messaging section contains the 'External Communication' controls, where an administrator can create an allow-list of specific domains that their users are permitted to communicate and share files with, while blocking all others.
- Question 2Beginner
Ordering, SmartAccounts, and Webex Try and Buy · Try and Buy Program
True or False: When a customer uses the Webex Try and Buy program, a Cisco partner is automatically assigned to manage the trial and assist with the conversion to a paid subscription.
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Correct answer: B
This statement is false. While partners are crucial to the sales process, a partner is not automatically assigned. During the trial sign-up or conversion process, the customer can select their preferred partner or Cisco can help them find one. The process is designed to be partner-led, but the assignment is not automatic.
- Question 3IntermediateSelect 2
Webex Meetings, Teams, Devices, and Edge · Webex Device Management and Calendaring
A university is deploying Webex Boards and Desk Pros across its campus. They want to enable a feature that allows students and faculty to see real-time room availability and book the room directly from the device's screen. Which two components are required to enable this functionality? (Choose two.)
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Correct answers: B, D
The device needs a source for calendar information. Integrating with a service like Office 365 or Google Calendar allows the device to access the room's schedule.
The Hybrid Calendar Service is the component that securely connects the on-premises or cloud calendar environment with the Webex cloud, enabling features like One Button to Push (OBTP) and room booking directly from the device.
- Question 4Beginner
Webex Control Hub, Security, Compliance, and Developers · User Management in Control Hub
A systems administrator needs to add 200 new users to Webex. The user information, including names, email addresses, and phone numbers, is in a spreadsheet. What is the most efficient method to add these users via the Webex Control Hub?
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Correct answer: C
Webex Control Hub provides a built-in feature for bulk user management using a CSV (Comma-Separated Values) file. An administrator can download a template, fill it with the required user information from their spreadsheet, and then upload it to create or modify hundreds of users at once. This is far more efficient than manual entry or scripting for a one-time bulk add.
- Question 5Advanced
Webex Calling · Webex Calling Deployment Models
A customer is evaluating Webex Calling solutions. They have an existing on-premises CUCM cluster that they want to keep for their headquarters, but they want to deploy a cloud-based calling solution for 50 new remote branches. They require seamless extension dialing and a unified dial plan between the headquarters and the new branches. Which Webex Calling deployment model supports this requirement?
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Correct answer: C
This scenario describes a classic hybrid calling environment. By integrating the on-premises CUCM with the Webex Calling cloud via a Local Gateway (like a Cisco CUBE), the customer can create a unified dial plan. This allows seamless extension-to-extension dialing between users on the on-prem CUCM and users on Webex Calling in the remote branches, providing a single, cohesive calling experience across the organization. The other options are pure cloud solutions that do not inherently provide this deep integration with an existing CUCM cluster for a unified dial plan.
- Question 6Intermediate
Webex Control Hub, Security, Compliance, and Developers · Control Hub Analytics and Reporting
A company with a Collaboration Flex Plan EA is reviewing its adoption metrics. The IT director wants a report showing the top 10 users by number of meetings hosted and total meeting minutes over the last 90 days. In which section of the Webex Control Hub can this report be generated?
flowchart TD A[Start in Control Hub] --> B{Analytics}; B --> C[Meetings Analytics]; C --> D{Engagement Tab}; D --> E[Generate Top Users Report]; A --> F[Troubleshooting]; A --> G[Users]; A --> H[Reports]; H --> I[Classic Reports];Show answer & explanation
Correct answer: B
The modern Analytics section in Control Hub provides detailed insights into service usage. Specifically, the Meetings Analytics area has an 'Engagement' tab that is designed to show detailed adoption metrics, including leaderboards for top users by meetings hosted, minutes used, and other key performance indicators. This is the primary location for this type of adoption reporting.
- Question 7Beginner
Ordering, SmartAccounts, and Webex Try and Buy · SmartAccounts Value
What is the primary business value of a Cisco Smart Account for a customer managing their Webex and other Cisco subscriptions?
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Correct answer: B
The core purpose of a Cisco Smart Account is to provide a single, centralized view of all of a customer's Cisco assets. It moves away from cumbersome paper-based licenses (PAKs) to a digital system where customers can see exactly what they own, where it's deployed, and when it's up for renewal. This simplifies asset and license management significantly.
- Question 8Beginner
Webex Meetings, Teams, Devices, and Edge · Webex Product Portfolio
A marketing team is hosting a large, public-facing webinar for over 1,000 attendees. They need to manage registration, conduct polls, and have a moderated Q&A session. Which Webex product is specifically designed for this use case?
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Correct answer: D
Webex Events is the purpose-built solution within the Webex Suite for hosting large-scale, structured online events like webinars. It includes features not found in a standard Webex Meeting, such as advanced registration management, branding, practice sessions for panelists, moderated Q&A, and higher attendee capacities, making it the ideal choice.
- Question 9IntermediateSelect 2
Webex Calling · Webex Calling PSTN Options
A global consulting firm has offices in North America, Europe, and Asia. They are adopting Webex Calling and need to provide local PSTN connectivity in each region. Which TWO PSTN connection options are available for Webex Calling? (Choose two.)
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Correct answers: A, C
Cisco offers calling plans in certain regions, providing an all-in-one solution where Cisco acts as the PSTN provider, simplifying billing and management.
Customers can deploy a local gateway (like a Cisco CUBE) at their site. This gateway connects to their chosen local PSTN provider and then registers to the Webex Calling cloud, allowing them to keep their existing carrier contracts.
- Question 10Advanced
Webex Control Hub, Security, Compliance, and Developers · Healthcare Use Case and Compliance
Case Study: Global Health Inc.
Global Health Inc. is a healthcare provider with 15,000 employees spread across hospitals and clinics. They currently have an aging on-premises communications system and are looking to modernize with a cloud solution. Their primary goals are to improve collaboration between clinical staff, enable secure telehealth video consultations with patients, and ensure compliance with HIPAA regulations.
The IT department is small, so a solution that is easy to manage from a single interface is critical. They also need to ensure that any communications containing Protected Health Information (PHI) are encrypted end-to-end. For telehealth, they require a simple way for patients to join a video call without needing to install software or create an account.
Which combination of Webex features and configurations would best meet all of Global Health Inc.'s requirements?
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Correct answer: B
This solution directly addresses all requirements. Control Hub provides the single pane of glass for easy management. Enabling mandatory end-to-end encryption is a key control for HIPAA compliance to protect PHI. Scheduled Webex Meetings allow for browser-based join, which is simple for patients (no install/account required) and more secure and structured for consultations than using a persistent personal room. This comprehensive approach meets the security, compliance, usability, and management needs of the healthcare provider.
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